IKEA Coupons and Warranty Information

What will IKEA do to correct the problem?
IKEA will examine the product and decide, at its sole discretion, if it’s covered under the limited warranty. IKEA through its own service operations or authorized service partner, will then, at its choice, either repair the defective product or replace it with the same or comparable product. In these cases, IKEA will pay the costs of the repairs, spare parts, labor and travel for repair staff the will incur, provided that the product is accessible for repair without IKEA incurring additional expenditure to gain access. This does not apply in any cases where repair work has not been authorized by IKEA (or its authorized service partner). Replaced parts become the property of IKEA. If the item is no longer sold by IKEA, IKEA will provide an appropriate replacement. IKEA will decide, in its sole discretion, what constitutes an appropriate replacement.

Conditions for the Limited Warranties
The limited warranties are valid from the original date of purchase of the product. In order to rely on this limited warranty, the original receipt is required as proof of purchase from the original purchaser.
The limited warranites do not apply to products that have been stored or assembled incorrectly, used inappropriately, abused, misused, altered or cleaned with wrong cleaning methods or wrong cleaning products. The limited warranites do not apply to normal wear and tear, cuts or scratches, or damage caused by impact or accidents, or in the case of PAX/KOMPLEMENT and IKEA Kitchens, where the product has been moved. The limited warranties do not apply if products have been placed outdoors or in a humid environment. The limited warranty applies to the original purchaser and where the product is used for residential use only (unless otherwise stated). Coverage terminates if the original purchaser sells or otherwise transfers the IKEA product. Whirpool, the original manufacturer of the “For IKEA from Whirpool” appliances will provide the service through it’s own service operations or authorized service partner network.

Care Instructions:
To be able to claim the limited warranty you need to follow the specific care instructions for every product. You will find all care instructions with or on the product.

General legal rights:
Some States and Provinces do not allow the limitation or exclusion of incidental or consequential damage, so this limitation or exclusion may not apply to you. This limited warranty gives you specific legal rights and you may also have other rights that vary from country to country, province to province or state to state.

Save you sales reciept as proof of purchase! Proof of purchase is required by the original purchaser for the limited warranties to be valid.

What is not covered:
Click General Conditions below to see what is not covered.

How long does the coverage last?
This limited warranty is valid for 10 years from the date of purchase by the original purchaser.

Click here for General Conditions

What is not covered:
The LAGAN faucet is not covered under this limited warranty. Click General Conditions below for more information.

How long does the coverage last?
This limited warranty is valid for 10 years from the date of purchase by the original purchaser.

Click here for General Conditions

This warranty is void under any circumstances that the floor was laid in a wetroom. It is also void were the surface layer has worn through due to incorrect use or cleaning methods, scratches, cuts, impacts or accidents.

Floor Laying Warranty
The floor laying warranty means that, if contrary to expectations, the customer does not succeed in laying the floor to their full satisfaction, we will, at full price, buy back the flooring materials and all the accessories purchased at IKEA. This warranty is valid for 3 months from the purchase date for the original purchaser and only with the original receipt.

Click here for General Conditions

What is not covered?
Click General Conditions below for details.

How long does the coverage last?
The limited warranty is valid for 10 years from the purchase date by the original purchaser.

Click here for General Conditions

What is not covered:
The IKEA STOCKHOLM footstool and other non-upholstery products from the IKEA STOCKHOLM collection are not covered in this limited warranty. Click General Conditions below for more information.

How long does the coverage last?
This limited warranty is valid for 25 years from the date of purchase by the original purchaser.

Click here for General Conditions

How long does the coverage last?
This limited warranty is valid for 25 years from the date of purchase by the original purchaser.

Click here for General Conditions

How long does the coverage last?
This limited warranty is valid for 10 years from the date of purchase by the original purchaser.

Click here for General Conditions

What is not covered:
This warranty does not apply to any SULTAN mattress pads, the SULTAN LADE slatted bed base or Children’s mattress including SULTAN DROMMA, SULTAN SNARKA, SULTAN BLUNDA, SULTAN SUSSA and SULTAN SLUMRA. Click General Conditions below for more information.

How long does the coverage last?
This limited warranty is valid for the purchase of the SULTAN mattresses or SULTAN bed bases for 25 years from the date of purchase by the original purchaser.
The electric motor is valid for 5 years from the date of purchase by the original purchaser.

Click here for general conditions

View our “Love it, or Exchange it!” policy